Refund Policy

Last Updated: 07/02/2024

At Roboidy, we are dedicated to ensuring customer satisfaction with our watertankcontroller.com products. This Refund Policy outlines our stance on refunds for all products purchased through our official channels.

1. No Refund Policy

We have a strict no-refund policy. Once a product has been delivered and received by the customer, whether directly from our office, through a courier service, or from one of our authorized support electricians, it is not eligible for a refund under any circumstances.

We encourage customers to review the product details and specifications carefully before making a purchase.

2. Product Support and Warranty Claims

While we do not offer refunds, we are committed to providing excellent support for any issues you may encounter with our products. If you face any problems, we encourage you to contact our customer support team immediately.

Depending on the nature of the issue and the product's warranty status, we will provide an exchange or repair service. All exchanges and repairs are governed by the terms and conditions outlined in our Warranty Policy.

3. Contact Us

For any questions about our Refund Policy or for assistance with a product, please do not hesitate to contact our customer support team. We are here to help you get the best experience from your watertankcontroller.com products.